National Investigator - NSW

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We have an exciting opportunity for an experience individual to join our team as a National Investigator – NSW.  Reporting to the Fraud & Investigations manager, you will be leading and conducting investigations, internal and external, from allegations and data collection to prosecutions, in a lawful and timely manner. You will also be responsible for criminal brief preparation and delivery as well as police engagement.

Part of this role is post incident and investigation analysis to identify emerging trends or risks and contributing factors that may be used post as subsequent risk mitigation recommendations.

What you’ll be doing

 As a National Investigator - NSW working for Kmart and Target, you will:    

• Identify an investigation, build a comprehensive brief for police and prosecution purpose.
• Construct and conduct internal records of interviews that are business compliant and lawful.
• Provide stakeholders with a high-level overview of the incident.
• Perform root cause analysis and provide recommendation to mitigate future and/or ongoing risk.
• Conduct a security risk assessment of a site to identify vulnerabilities and determine corrective actions.
• Work in conjunction with the Fraud analyst to provide the operations team with trends, investigation results/numbers and evolving risk for theft and fraud.

To be successful in this role you’ll have:

• Certificate IV in Government Investigations (or the ability to attain it) and/or previous police background.
• Proven investigation experience in retail (highly regarded).
• Ability to create and conduct written records of interviews that are lawful.
• Working knowledge of all fraud data systems, CCTV, alarms and relevant legislations.
•  Skilled in AUROR platform.
• Good knowledge of APPRISS platform (highly desired).
• Knowledge of relevant legislations and privacy compliance is essential.
• Demonstrated ability to investigate and provide business outcomes and reports with root cause analysis.
• Interest or experience in online fraud an advantage.
• Ability to travel at short notice for investigations.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
• A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement

We’re here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong

At Kmart and Target, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

If you would like to explore a career with Kmart and Target and this sounds like the perfect role for you – apply now!

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