Senior Data Analyst

Date: 8 Feb 2024

Location: Mulgrave, AU

Company: kmartaustr

Brighter Futures Start Here

 

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.

 

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

 

Join the team

 

The Customer Experience and Insights unit builds deep understanding of Kmart and Target’s customer behaviour as well as drives customer centric decision making throughout the organisation. The Online Analytics function within the unit is primarily responsible for the development and delivery of actionable insights to unlock opportunities for both Kmart and Target’s Online trade function.

 

We are seeking an experienced Senior Data Analyst to join our high performing team. The role reports to the Online Analytics Manager and will be responsible for analysing online performance and delivery of actionable insights to support business decision making and identify opportunities for better customer outcomes.

 

What you’ll be doing

 

  • Working with senior stakeholders to understand their business problems and drive commercial outcomes by providing impartial, hard-hitting, actionable insights based on accurate, trustworthy data

  • Proactively contributing to the evolution of the online analytics roadmap

  • Delivery of BAU and ad-hoc analysis to drive Online Trade function decision making process and unlock new opportunities

  • Contributing the development of digital data capability and evaluate data assets to ensure requirements and quality standards are met

  • Partnering with business units to improve analytics practice and leverage multiple quantitative customer inputs to produce cohesive, compelling narrative

  • Leading root cause analysis into changes in customer behaviour

  • Managing delivery of insights by coordinating across business stakeholders as well as onsite and offshore analytics team members

 

To be successful in this team you will have:

 

  • A minimum 3 years in a similar stakeholder-oriented analytics role

  • Expertise in web analytics particularly in Google Analytics, Tag management and Big Query with advance SQL skills

  • Demonstratable strong communication skills, written and oral, with a track record of translating complex concepts into easy-to-understand language

  • Strong commercial acumen: able to derive customer centric insight aligned with organisational goals and considerate of market forces

  • Strong ability to navigate ambiguity, experienced in analysing structure and unstructured data

  • Demonstratable experience with Big Data, Cloud technologies and familiarity with enterprise data warehouses and visualisation tools (e.g., PowerBI)

  • Proven ability to partner with data engineering and science functions to set out data requirements that enable effective analysis and insight generation

  • Strong strategic retail experience

  • Ability to foster strong and impactful relationships with team members, the wider analytics organisation and business stakeholders

  • Experience in agile working methodology highly regarded

 

Benefits we’ll offer you:

 

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office

  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks

  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products

  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!

  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program

  • Free onsite parking when you’re required to come into the office

  • We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances

  • A dynamic learning and support program

  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor

  • In-house café that serves breakfast, lunch and includes a collaborative space to work in

  • A reflection room that can be used for prayer, meditation, or time for you

  • A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes

  • Regular product sample sales with loads of discounted items to purchase

  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement

  • Great career opportunities across the broader Wesfarmers Group

 

We're here to make everyday living brighter

 

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.
 

A place you can belong

 

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

 

We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing diversity@kmart.com.au

 

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!
 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

 

#LI-Hybrid