Profit Protection Manager

Date: 17 Nov 2023

Location: Mulgrave, AU

Company: kmartaustr

Brighter Futures Start Here

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.


Join the team

An exciting new opportunity for a Profit Protection Manager to the join the Kmart Group (Kmart & Target). Reporting to the Head of Profit Protection, the Profit Protection Manager is responsible for developing, drive, coaching, influencing, and communicating business shrinkage reduction strategies throughout our store operations network. This role is a key player in providing high-level support to stores, Zone, and State Managers, contributing to the significant reduction of losses across the organisation as well as providing training and awareness packages that support in all aspects of shrinkage reduction and EBIT maximisation.

This is a new role for the successful incumbent to put their mark on! 



What you’ll be doing

As a Profit Protection Manager working for Kmart Group (Kmart & Target) you will:  


  • Leading and implementing the Profit Protection strategy & programs including policies/procedures to reduce loss and shrinkage
  • Identifying, reporting, and providing sustainable solutions of anomalies in existing policies and procedures determining and implementing the Profit Protection Shrinkage reduction strategy in order to achieve established objectives and milestones within agreed budgets
  • Ensuring that compliance to policy, process and procedure is effectively monitored and finding adequate solutions to identified risks.
  • Leading the Integration of compliance into all business practices, ensuring all relevant compliance obligations are adequately incorporated into day-to-day business procedures
  • Accountable for personal and team compliance with internal company policies, procedures and codes, including the Code of Conduct, and all applicable external laws, regulations, standards and industry codes e.g. Fair-Trading laws
  • Influencing, advising, guiding and supporting senior business stakeholders on operational risk.
  • Identifying of risks in existing strategies, policies and procedures and the development of recommendations to reduce risks
  • Lead a team of Profit Protection Business Partners nationwide in delivering our shrinkage strategy and driving change



To be successful in this role you’ll have:

  • Sound understanding of current and emerging profit protection threats and effective mitigations.
  • Demonstrated ability to influence across a range of stakeholders, both internal and external.
  • 5 or more years of retail experience, showcasing a comprehensive understanding of the retail environment.
  • Sound knowledge of profit protection strategies and their integration into Retail Operations.
  • Strong analytical and problem-solving abilities to address profit protection issues.
  • Excellent communication skills to convey strategies and engage stakeholders effectively.
  • Proven leadership experience, particularly in a Profit Protection leadership/management role.


Benefits we’ll offer you:

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
  • Free onsite parking when you’re required to come into the office
  • We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
  • A dynamic learning and support program
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
  • In-house café that serves breakfast, lunch and includes a collaborative space to work in
  • A reflection room that can be used for prayer, meditation, or time for you
  • A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
  • Regular product sample sales with loads of discounted items to purchase
  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
  • Great career opportunities across the broader Wesfarmers Group


We’re here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.