Analytics Lead - Product

Brighter Futures Start Here

As Australia and New Zealand's biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

Joint the team

Join our team as a product analytics lead.

Join Our Team as a Product Analytics Lead! Are you passionate about transforming data into strategic insights? We're seeking a seasoned professional to lead analytics support for our digital/online product teams across Kmart and Target.

Reporting to the Head of Customer Analytics, you will define, deliver and drive the adoption of end to end analytics, insights and measurement support for the product function in the customer group.

You will be working hand-in-hand with our online and app teams to  

What you’ll be doing

• Partner closely with the product teams building our app and online products, across both Kmart and Target. Drive best practice reporting tooling, and best practice analytics, to support decision making.

• Represent the needs of product in the definition and delivery of data enablement and advanced analytics solutions. 

• Develop frameworks, reporting and tooling to support the process for ideating, defining and prioritising features for delivery.

• Support the measurement of feature adoption and impact of those features and identification of optimisation opportunities for those features

• Support the approach to A/B testing design and experimentation.

• Coach the product managers in designing valid and effective experiments and translate the results from those experiments into actionable insight.

• Lead a cross-functional squad of individuals to execute on key analytics, reporting and BI. Prioritise their time on the delivery that matters and ensure stakeholders have transparency of priorities and delivery timeframes

To be successful in this team you will have:

• 5 years' experience in analytics delivery, preferably in retail or customer-facing domains

• Proficiency in descriptive analytics, SQL, reporting, and BI.

• Experience in Digital Product Analytics & Web tooling (e.g. Google Analytics)

• Strong stakeholder management, communication, and presentation skills

• Experience in Agile methodology and Product management tooling

• Experience in performance measurement design

• Extensive experience with structured and unstructured data

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.

• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.

• A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.

• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers!

• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.

• Free onsite parking when you're required to come into the office.

• We offer inclusive parental leave and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances.

• A dynamic learning and support program.

• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.

• In-house café that serves breakfast, lunch and includes a collaborative space to work in.

• Reflection room, space for prayer, meditation, or time for yourself.

• Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.

• Regular product sample sales with tonnes of discounted items to purchase.

• Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

• Great career opportunities across the broader Wesfarmers Group.

We’re here to make everyday living brighter

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. 

In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong 

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to do well when applying or working at Kmart, therefore we encourage you to let us know by emailing diversity@kmart.com.au if you would like any adjustments.

As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidates – this will include a police check.  Talent Acquisition will provide further updates to candidates as they progress through our recruitment process.

“We are a Circle Back Initiative Employer – we commit to respond to every applicant”