Senior System Administrator

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day.

We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join our team

In this role, you’ll act as the subject matter expert (SME) for our Store Order and Fulfilment (SOF) and Distributed Order Management (DOM) platforms hosted by Manhattan Associates. You'll provide Level 1 and 2 support, ensure operational stability, and drive configuration improvements that align with evolving business needs.

You’ll work closely with IT, operations, and vendors to troubleshoot issues, implement enhancements, and contribute to continuous improvement initiatives. This is a hands-on technical role ideal for someone who thrives in fast-paced environments and enjoys solving complex problems.

What you’ll be doing 

As a Senior Systems Administrator working for Kmart Group, you will be:  

• Acting as the SME for Manhattan Associates SOF and DOM platforms
• Administering, configuring, and maintaining fulfilment systems to meet evolving business needs
• Providing Level 1 and Level 2 technical support, resolving incidents to minimise operational disruption
• Collaborating with internal IT, operations, and vendor teams to ensure system stability and performance
• Recommending and implementing system enhancements to improve efficiency and user experience
• Documenting technical solutions, configurations, and operational procedures to support ongoing system health
• Participating in the assessment of new technologies and contributing to risk management processes
• Supporting agile delivery and service management practices, including ticket triage and incident response
• Identifying opportunities for automation and continuous improvement in fulfilment system processes
• Ensuring alignment of system configurations with business workflows and strategic architecture

To be successful in this role you’ll have:

• 3–5 years of experience in a system administration or similar technical role
• Proven expertise supporting Manhattan platform
• Strong understanding of cloud infrastructure (AWS, Azure, or GCP)
• Demonstrated experience in agile delivery using SCRUM and/or KANBAN
• Excellent problem-solving and documentation skills
• Strong understanding of the retail landscape and order management systems will be highly regarded

Perks and benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
• Great career opportunities across the broader Wesfarmers Group.
• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
• Free onsite parking when you’re required to come into the office.
• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Kmart & Target on eligible products.
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• Reflection room, space for prayer, meditation, or time for yourself.
• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

Kmart Group Employees who wish to be considered for this role, must be enrolled in the MySkills Program and have completed the self-assessment.

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