Senior Program & Governance Manager - Store Experience

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

As our Senior Program & Governance Manager, you’ll play a pivotal role in leading key projects that shape the future of our stores. You’ll bring structure, clarity, and momentum to our portfolio, partnering closely with cross-functional teams to deliver initiatives that matter, keeping our customers and team members’ experience at the centre of your focus.

If you're passionate about governance, love enabling delivery excellence, and enjoy working in a fast-paced, collaborative environment — we’d love to have you on board.

What you’ll be doing

As an Senior Program & Governance Manager working for Kmart Group, you will be:  

• Lead and manage a portfolio of strategic initiatives that enhance customer and team member experience in stores

• Oversee project delivery governance to ensure initiatives are completed on time, on budget, and to quality standards

• Collaborate with key stakeholders across the business—including Property, Technology, and Operations—to drive cross-functional alignment

• Develop and embed project management frameworks, templates, and tools to support consistent delivery practices

• Monitor and report on program performance, risks, and dependencies using tools like Jira, Microsoft Project, and Smartsheet

• Provide strategic insights and data-driven recommendations to senior leadership

• Champion a culture of delivery excellence, continuous improvement, and innovation

• Influence and support business stakeholders on PMO maturity, processes, and execution disciplines

• Facilitate program governance forums and ensure clear accountability for delivery outcomes

To be successful in this role you’ll have: 

• 3-5 years’ experience in program, portfolio, or PMO roles within a corporate environment
• Proven ability to lead large-scale, cross-functional initiatives in retail, commercial, or customer-focused settings – like store development
• Strong skills in stakeholder engagement, governance, and risk management
• Demonstrated experience producing executive-level reporting, dashboards, and presentations
• Proficiency with project and portfolio tools (e.g., Jira, Microsoft Project, Smartsheet)
• Familiarity with both Agile and Waterfall delivery methodologies
• A strategic mindset with the ability to zoom in on detail while steering big-picture outcomes
• Strong data analysis capabilities, particularly in Excel, to support insights and performance tracking
• A proactive, adaptable, and collaborative approach, even in ambiguity or fast-paced change
• Excellent communication skills with a knack for influence, negotiation, and cross-team coordination

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

#LI-Hybrid