Retail Crime Lead

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re seeking a strategic, data-driven Retail Crime Lead to design and deliver cutting-edge crime prevention strategies across our stores, eCommerce, and supply chain. In this trusted advisory role, you’ll work closely with a skilled investigations team to identify, investigate, and disrupt retail crime offenders. You’ll also oversee key platforms used to detect internal fraud and eCommerce-related threats, using intelligence and analytics to guide decision-making and drive coordinated, business-wide responses that protect our people, customers, and operations.

What you’ll be doing

As a Retail Crime Lead working for Kmart Group you will:        

• Lead the development and execution of crime prevention initiatives aligned to business priorities and risk appetite.
• Analyse enterprise-wide crime trends and emerging threats, recommending targeted mitigation strategies.
• Optimise and govern Profit Protection platforms (Accertify, Auror, Appriss) to ensure best-in-class detection and prevention.
• Collaborate with Investigations, Legal, Law Enforcement, and operational leaders to reduce financial exposure and shrink.
• Guide covert security strategies, manage external providers, and track performance against budgets and KPIs.
• Provide senior leadership with predictive analytics and commercial cases to inform investment decisions.
• Represent Kmart Group in industry forums and taskforces to strengthen national crime disruption efforts.

To be successful in this role you’ll have:

• Strong background in retail crime prevention, fraud, or investigations (3–5 years).
• Advanced understanding of Auror is a must
• Advanced Microsoft Excel skills (vlookups, pivot tables, advanced formulas)
• Strong analytical skills with experience in BI reporting, SQL, Excel, and data systems is highly desirable
• Experience with APPRISS is highly desirable
• Ability to identify risks quickly and develop effective mitigation strategies.
• Strong stakeholder management and influencing skills, including experience partnering with law enforcement and external providers.
• Commercial acumen with the ability to develop business cases and measure return on investment.
• High-level understanding of criminology, privacy obligations, and fraud trends across retail and eCommerce.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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