Online Program Manager

Date: 21-Jun-2022

Location: Mulgrave, VIC, AU

Company: kmartaustr

Brighter Futures Start here

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

Join the team

Join our growing online customer team to support in the development of our end-to-end online strategy. In this new role to Kmart, you will be accountable for effectively mapping out and building the online strategy. Supporting the ongoing portfolio of projects going on in and around our team. You will be relied on to provide insights and plans around omni channel trends, driving innovation into our online strategy driven from facts and trends to support in ensuring at Kmart we're always putting the customer at the heart of everything we do. 


This is a 12 month secondment or fixed term opportunity


What you’ll be doing

As a Online Program Manager working for Kmart you will:          

  • Drive the delivery of our online strategy. Ensure project management, reporting and delivery practices utilised align with overarching business objectives. 
  • Effectively maintain a project implementation plan for each project assigned to the wider online team
  • Engage, collaborate and communicate with internal and external stakeholders.
  • Identify strategy process, documentation, tools and opportunities across online, merchandise and inventory teams to ensure our projects and ongoing strategy meet the customer need. 

To be successful in this role you’ll have:

  • Proven experience in leading a PMO team. 
  • Proven ability to engage with and give confidence to senior stakeholders
  • Strong digital project delivery experience preferably in Agile
  • Strong understanding of ecommerce and customer facing digital platforms
  • Analytical mindset, strong understanding of industry trends and data analysis 


Benefits we’ll offer you:


  • A dynamic learning and support program
  • Competitive remuneration
  • Flexible working through our Flex Where, Flex When, Flex Well policy
  • A discount card for Kmart, Target, Officeworks and Bunnings, plus other benefits
  • An inclusive, fun recognition program
  • A bonus program (where eligible)
  • Development opportunities across Kmart Group (comprised of Kmart, Target and Catch) as well as the broader Wesfarmers Group.
  • Wesfarmers Share Plan access (where eligible)

We’re here to make everyday living brighter


From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong


At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to do well when applying or working at Kmart, therefore we encourage you to share any feedback by emailing if you would like any adjustments.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

Phone screening and interviews will occur prior to the closing date of this advertisement. Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies. As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidates – this will include a police check.  Talent Acquisition will provide further updates to candidates as they progress through our recruitment process.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.