Online Marketplace Manager

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We have an exciting new opportunity for an Online Marketplace Manager to develop and bring our new sales channel to life! In this role, you will be responsible for profitably maximising online sales growth through the Marketplace, by analysing customer and market trends, and collaborating with Marketplace Sales, Marketplace Operations, Online Trade and Marketing. Embed online and digital first thinking into the business, through enhancing how we work with core stakeholders and driving transparency of strategic trade insight and influence.

What you’ll be doing

As an Online Marketplace Manager working for Kmart you will:          

• Define customer-centric sales and customer growth strategies that are scalable and forward looking
• Own and develop long term Strategic Trade Plan for Marketplace online and manage implementation to deliver best results
• Use customer insights and data to identify key growth opportunities & blockers at a macro level
• Provide direction and collaborate with Product, Online Merchandising and Technology to deliver initiatives
• Identify and drive opportunity to improve basket economics and profitability of Marketplace categories
• Be responsible for driving the ideation and planning of Marketplace trade initiatives, working closely with Product to ensure initiatives are delivered on time, are scalable and align with the online vision
• Drive “trade” thinking, identifying and capitalising on all trade opportunities profitability
  
  

To be successful in this role you’ll have: 

• 3-5 years’ comparable experience in retail, preferably digital/ecommerce trade and Marketplace business models
• Strong track record of delivering outstanding customer, commercial and financial results
• General management, ie experience leading teams across multiple domains
• Experience developing and executing commercial strategies, especially trade strategy and customer acquisition & retention
• Proven ability to create a high-performing, customer-centric culture
• Prior discount retail experience strongly preferred, ideally in an EDLP environment
• In-depth understanding of and ability to lead key subject areas, including trading/merchandising, sales forecasting, performance analysis and merchandise planning and management

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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