NextGen CFC Process and Systems Manager

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

At Kmart Group, we’re reimagining the future of online fulfilment — and we want bold thinkers to help us build it. As a key part of our NextGen program, you’ll join a collaborative, cross-functional team working at the cutting edge of supply chain innovation. You'll help shape the systems and processes that power our next-generation fulfilment centres — designed for speed, flexibility, and the best possible customer experience.

If you're passionate about driving innovation, solving complex problems, and delivering real impact at scale, there’s never been a better time to join us.

What you’ll be doing

As a NextGen CFC Process and Systems Manager at Kmart Group, you will:  

• Define business technology requirements for all manual and automated processes within our fulfilment network, including Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).
• Collaborate with internal teams and external vendors to deliver streamlined, end-to-end fulfilment processes.
• Contribute to the layout and operational design of NextGen CFCs to enable flexible, safe, and future-proofed material flows.
• Pilot and test process and system enhancements within legacy CFCs to inform future deployments.
• Support delivery of service and cost outcomes by aligning fulfilment technology with broader business strategy.
• Partner with Technology, Operations, Supply Chain, and other stakeholders to implement and refine systems across the full project lifecycle.
• Maintain a customer-first mindset while driving continuous improvement in fulfilment operations.

 To be successful in this role you’ll have: 

• 5–7 years of experience in a similar role within supply chain or ecommerce fulfilment.
• A degree in Supply Chain, Business, Engineering, IT, or a related field (preferred).
• Proven experience in implementing warehouse systems and automation technologies in high-volume, cost-sensitive environments.
• Strong understanding of end-to-end fulfilment operations within omni-channel businesses.
• Demonstrated leadership, communication, and stakeholder management skills across cross-functional teams.
• A track record of driving innovation and process optimisation.
• The ability to translate business needs into system specifications and lead projects from design to execution.
• A collaborative, outcome-focused mindset and the ability to influence without formal authority.
• A tech-savvy, forward-thinking approach to systems and process innovation.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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