Head of Supply Chain Operations - Kmart & Target

Date: 18 Nov 2023

Location: Mulgrave, VIC, AU

Company: kmartaustr

Brighter Futures Start Here


Kmart Group comprises of the two of the most loved iconic retail brands – Kmart and Target. We operate as one business, with two distinct brands that touch the lives of almost 2 million customers every week. We operate over 450 stores across Australia and New Zealand with offices around the world.  Our 50,000 team members are all focused on making everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

Join the team


Reporting directly to the General Manager of Supply Chain, we're looking for a dynamic and visionary Head of Supply Chain Operations. You will lead our Distribution Centers for Kmart and Target across Australia and New Zealand. This senior leadership role demands a strong leader with a knack for optimization. Your mission will be to ensure the seamless day-to-day operations of our Distribution Centers while prioritizing safety, our people, service quality, and financial performance targets. This is a great opportunity to shape the future of our operations and set new standards in the industry!


This role is based in Kmart’s National Office in Mulgrave and will require travel to Distribution Centers across Australia and New Zealand.

What you’ll be doing


As the Head of Supply Chain Operations, you will:


  • Optimise our network: You'll be the driving force behind ensuring our Distribution Centers deliver operational excellence and optimisation whilst ensuring merchandise is delivered to stores at the lowest cost.
  • Be a strategic visionary: Strategically you will shape the future of our sites, focus on safety, our people, operational excellence, customer service, strategy, and commercial objectives in line with our Supply Chain Strategy.
  • Be a pioneer for best practice: Seeking and implementing best practices to enhance our business operations and performance.
  • Focus on performance management: Taking charge of 3PLs and Labor Hire by proactive planning, performance monitoring, and ensuring contractual SLAs are met while swiftly addressing any issues.
  • Advocate for continuous improvement: Embrace a Continuous Improvement mindset by initiating, endorsing, and leading a portfolio of projects designed to meet budgeted improvements.
  • Lead a safety culture: Champion a safety-first culture overseeing the entire network and ensuring safety is our key priority.


To be successful in this role you will have:


  • A Bachelor's Degree in Supply Chain, Logistics, Operations, Warehouse, or a related discipline would be highly regarded.
  • 10 plus years in a similar multi-site leadership role, with a deep understanding of Supply Chain Management, transport management, warehouse management, and labour resourcing.
  • Demonstrated change management expertise and a knack for transformation.
  • Qualifications in Six Sigma or Lean are highly advantageous.
  • Stellar interpersonal and communication skills, capable of delivering key messages at all levels of the organisation.


Benefits we’ll offer you:


  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office / Distribution Centers.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
  • Free onsite parking when you’re required to come into the office
  • We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
  • A dynamic learning and support program
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
  • In-house café that serves breakfast, lunch and includes a collaborative space to work in
  • A reflection room that can be used for prayer, meditation, or time for you
  • A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
  • Regular product sample sales with loads of discounted items to purchase
  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
  • Great career opportunities across the broader Wesfarmers Group


We’re here to make everyday living brighter


From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong


At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.


We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing diversity@kmart.com.au


If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!