Head of Internal Communications and Events

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We are seeking a Head of Internal Communications and Events to design and deliver innovative communication strategies across the Kmart Group. This is a senior leadership role that will partner closely with executives and leaders across Kmart, Target, and Anko to inspire and engage our team members, strengthen our culture, and bring our values to life.

You’ll lead a small team, across Australia and abroad, and work with agencies and partners to deliver impactful campaigns, events, and messaging that ensure every team member is connected, informed, and empowered to do their best work.

What you’ll be doing

• Internal Communications Strategy: Develop and execute enterprise-wide internal communication strategies aligned to our Group purpose, ambition, and values.
• Channel Leadership: Manage events, written and digital channels to ensure communication is engaging, consistent, and impactful.
• Executive Partnering: Advise and support the Group Managing Director, leadership teams, and senior executives to ensure effective storytelling and engagement across all brands.
• Agency & Partnership Management: Work with external agencies and partners to deliver high-quality, on-brand campaigns and events.
• Team Leadership: Lead and coach a high-performing communications team, ensuring capability development and continuous improvement.
• Culture & Engagement: Drive initiatives that build team member engagement and embed Kmart’s values of integrity, growth, collaboration, customer focus, and care.
• Safety & Accountability: Champion safe ways of working and ensure internal communications support a strong safety culture.
   

To be successful in this role you’ll have:

• Degree qualifications in communications, public relations, journalism, or business.
• 10+ years’ experience in communications leadership roles within large, complex organisations (retail, banking, or telecommunications experience advantageous).
• Strong track record in advising and influencing senior executives.
• Demonstrated success in developing and executing large-scale internal communication strategies.
• Experience leading, managing, and developing teams.
• Exceptional written, verbal, and storytelling skills, with expertise in digital and event communications.
• Proven ability to manage external agencies and deliver high-impact campaigns.
• Excellent stakeholder management, organisational, and project leadership skills.
• Ability to manage competing priorities, work at pace, and deliver results with attention to detail.
• High levels of confidentiality, judgement, and resilience.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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