Customs Manager - International Supply Chain

Date: 05-Aug-2022

Location: Mulgrave, VIC, AU

Company: kmartaustr

Brighter Futures Start here


As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do.


As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

Join the team

Reporting to the Head of Transport, 3PL and International Supply Chain, you will be responsible for leading and managing the Customs & Quarantine team at our National Office. The team are responsible for ensuring the timely clearance of containers being imported and exported.


What You’ll Be Doing

Working in one of Australia’s largest importers as the ISC Customs Manager you will:

  • Lead a team of experienced customs & quarantine professionals
  • Review and evaluate declarations for lodgement, providing direction and advice to the team
  • Prepare, check, classify and compile Customs Entries.
  • Perform electronic lodgement of Customs Entries
  • Ensure effective records and document maintenance
  • Liaise with overseas agents, regulatory bodies, internal and external stakeholders regarding customs requirements to expedite clearances
  • Lead the team in responding to customs inquiries from internal and external stakeholders
  • Maintain knowledge of current customs and AQIS industry changes and trends
  • Identify continuous improvement opportunities within the function, by looking for simpler ways of working
  • Provide customs advice and support to the organisation as required


To be successful in this role you will have:


  • A current Australian customs broker licence (essential)
  • Demonstrated supply chain experience in the freight forwarding industry, with technical knowledge across a broad range of commodities
  • Effective communication skills with a variety of stakeholder 
  • Efficient time management and problem solving attributes
  • Dedication and commitment to providing exceptional service levels
  • Experience ensuring necessary Australian Border Force and Department of Agriculture, Water & Environment requirements are met
  • Demonstrated experience ensuring necessary customers clearances, duty rates, refunds and drawbacks are completed

Benefits we’ll offer you:

  • A dynamic learning and support program
  • Competitive remuneration
  • Flexible working through our Flex Where, Flex When, Flex Well policy
  • A discount card for Kmart, Target, Officeworks and Bunnings, plus other benefits
  • An inclusive, fun recognition program
  • A bonus program (where eligible)
  • Development opportunities across Kmart Group (comprised of Kmart, Target and Catch) as well as the broader Wesfarmers Group.
  • Wesfarmers Share Plan access (where eligible)

We’re here to make everyday living brighter


From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it! From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

A place you can belong


At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

We believe that everyone should have the opportunity to do well when applying or working at Kmart, therefore we encourage you to share any feedback by emailing if you would like any adjustments.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

Phone screening and interviews will occur prior to the closing date of this advertisement. Candidates interested in this position should apply directly to this advertisement as we are not accepting applications from recruitment agencies. As part of our recruitment process, we will be conducting Pre-Employment Checks with our successful candidates – this will include a police check.  Talent Acquisition will provide further updates to candidates as they progress through our recruitment process.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.