Omnichannel Fulfilment Centre Manager

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

This is a critical leadership position responsible for the end‑to‑end operational performance of our NSW Omnichannel Fulfilment Centre, supporting both eCommerce and store replenishment across Kmart and Target.

To begin your journey, you will support the completion of the new facility build. Leveraging your Project Management experience, and skills across automation, supply chain and transformation. Ensuring the site is prepared to deliver safe, reliable, cost‑effective and high‑quality fulfilment outcomes.

You’ll then shift into operational excellence, optimising advanced automation, and partnering closely with technology, commercial, logistics and network teams to maximise throughput, service levels and inventory flow. This site is a key enabler of our future supply chain strategy — and you’ll be at the centre of it, leading a large, diverse workforce.

What you’ll be doing

• Leading and developing a high‑performing team of leaders and 400+ team members.
• Building a culture anchored in safety, accountability, inclusion and continuous improvement.
• Delivering daily fulfilment and distribution targets across online and store channels.
• Ensuring optimal flow through automation systems and maintaining inventory accuracy.
• Overseeing inbound, outbound, replenishment and returns operations.
• Managing operating budgets, labour planning, forecasting and vendor/3PL relationships.
• Driving productivity improvements and reducing cost‑per‑unit while maintaining service.
• Ensuring compliance across labour, transport, environmental and facility requirements.
• Leading emergency preparedness, incident management and risk control systems.
   

To be successful in this role you’ll have:

• 15+ years’ experience in manufacturing, supply chain, large‑scale retail operations or a similar complex environments.
• Proven success leading large teams (400–600 people) in complex, fast‑moving environments.
• Experience in multichannel fulfilment.
• Experience commissioning or operating greenfield/brownfield sites (highly desirable).
• Strong capability in automation, WMS, forecasting, labour planning and operational reporting.
• Deep understanding of safety, compliance, risk and industrial relations.
• A leadership style grounded in emotional intelligence, collaboration and performance.
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Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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