Continuous Improvement Manager - NSW Omnichannel Fulfilment Centre

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for a Continuous Improvement Manager to join our Moorebank Online Fulfilment Centre (OFC) leadership team. This is a unique opportunity to shape the performance, capability and future of one of our most advanced and complex operational environments.

We’re transforming our supply chain through cutting-edge automation and next-generation fulfilment. If you’re passionate about driving large-scale transformation, influencing across teams, and delivering meaningful impact—this is your moment.

This is a 2-year fixed term contract based out of our new and existing NSW sites.

What you’ll be doing

As the site lead for Continuous Improvement and Operational Excellence, you’ll:

• Lead end-to-end continuous improvement strategy, from go-live readiness through to long-term optimisation and maturity uplift.
• Drive safety, service, cost and productivity outcomes across a highly automated fulfilment environment.
• Identify and deliver high-impact improvement initiatives, including cost savings and performance uplift.
• Own benefits tracking and value realisation, ensuring outcomes align to business cases and investment decisions.
• Partner cross-functionally with Operations, Maintenance, Safety, Engineering and Supply Chain teams.
• Embed a data-led, problem-solving culture, coaching leaders and teams to identify and deliver improvements.
• Lead process optimisation, layout design and automation performance enhancements.
• Develop and implement CI frameworks, SOPs and operational excellence practices.
• Influence and engage senior stakeholders to drive alignment and successful transformation outcomes.

To be successful in this role you’ll have:

We’re looking for a strategic and hands-on leader who brings:

• 5-7 years’ experience in Continuous Improvement / Operational Excellence in large-scale environments.
• Strong capability in Lean, Six Sigma or OpEx methodologies and a tertiary qualification in related field (Engineering, Supply Chain, Logistics etc)
• Proven track record delivering large-scale transformation and multimillion-dollar improvements.
• Experience in automation-enabled supply chain, fulfilment or industrial environments.
• Exceptional stakeholder engagement and influencing skills, with the ability to challenge the status quo.
• Strong data and analytical capability to identify opportunities and drive commercial outcomes.
• Expertise in change management and leading complex, cross-functional initiatives.
• A collaborative mindset with the ability to coach and uplift team capability.
• A passion for innovation, continuous improvement and building high-performing teams.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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