System Engineer - Workplace Technology

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day.

We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join our team

Our Workplace Technology Team is dedicated to managing and optimising the technology infrastructure and systems across our 8 corporate office locations globally. They ensure seamless operation of our system, providing essential support and innovative solutions to enhance the efficiency, effectiveness, and robustness of our workplace environment.

As a Systems Engineer within the team, you will provide operational management of our technology infrastructure and devices, from set-up and deployment to ongoing maintenance and support and end-of-life decommissioning.  This includes handing our state of the art workplace technologies including Smart lockers, smart desk and work experience app.

What you’ll be doing:

• Being responsible for hardware, virtual machines and software lifecycle for workplace technology. while driving improvement and support to the workplace experience in all support offices in Australia and overseas.
• Providing exceptional support to Kmart and Target team members including the Leadership team. in Australia and overseas on all matters relating to workplace technology.
• Supporting the rollout of new technology initiatives related to workplace technology including enabling team members to adopt new technologies and promoting best behaviours and practices
• Driving adoption by increasing ROI with new technologies and tools owned by workplace technology. Ensuring the business uses the technology effectively and gets value from it. This would include hosting training & workshops in addition to creating documentation for the stakeholders in the business.
• Managing SaaS platforms owned by Workplace Technology, including user and licence management, as well as driving architecture decisions, integrations, and future development.

To be successful in this role you’ll have:

• Demonstrated relevant technical experience and outstanding dedication to providing exceptional customer service to users.
• Excellent focus, attention-to-detail, time management and prioritisation skills.
• An in-depth understanding of enterprise systems including Office 365, Azure AD as well as application deployment using SCCM (System Center Configuration Manager).
• Demonstrated experience and in-depth understanding of technology trends and issues.
• Proven performance in planning, designing, maintaining, and supporting enterprise-based computing infrastructure in a large scale, complex and distributed business environment.
• Demonstrated expertise of DRP and security issues
• A broad technical knowledge of computing products and experience automating processes and tasks.
• Good communication, presentation and stakeholder engagement skills as well as the ability to present complex technical and security information in simple language.

Perks and benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
• Great career opportunities across the broader Wesfarmers Group.
• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
• Free onsite parking when you’re required to come into the office.
• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Kmart & Target on eligible products.
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• Reflection room, space for prayer, meditation, or time for yourself.
• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

#LI-Hybrid