Senior Technical Business Analyst - Digital Stores

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day.

We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join our team

Are you ready to be part of a dynamic team shaping the future of Stores Technology at Kmart Australia? We are looking for Senior Technical Business Analysts to join our Digital Stores Technology team, where we are dedicated to enhancing the capabilities of our hand-held devices, optimizing inventory levels, and creating a seamless experience for both customers and staff.

Be a part of the digital transformation that is revolutionizing the way we operate and serve our customers.

What you’ll be doing 

• Working closely with Product Owner’s and business users to document detailed requirements.
• Collaborating with Iteration Managers to ensure delivery team is running smoothly and efficiently.
• Joining forces with Tech Leads to ensure solutions designed are fit for purpose and align with business expectations.
• Contribute to the design and evolution of cloud-based solutions, ensuring reliability, scalability, security, and operational readiness.
• Act as a bridge between technical and nontechnical stakeholders, translating complex architectural and platform concepts into clear, actionable insights.
• Applying your inquisitive nature to explore and understand complex business processes, identifying opportunities for improvement.
• Contributing to the development of mobile and web applications, ensuring they align with business objectives and user needs.
• Working closely with stakeholders to understand retail processes, identifying areas for efficiency improvements and enhanced customer experiences.
• Utilising your strong communication skills to convey technical concepts to both technical and non-technical stakeholders.

To be successful in this role you’ll have:

• Experience working as a Senior level Business Analyst in previous roles.
• Working knowledge of AWS cloud platforms, including core services, IAM, networking and security, combined with a solid understanding of CI/CD pipelines, DevOps ways of working, GitHub source control (branching, pull requests, actions), and a foundational grasp of containerisation concepts.
• Technical experience with SQL is considered highly advantageous.
• Proven experience with mobile and web application development.
• Experience in process and systems mapping tools.
• Strong communication skills to effectively collaborate with diverse stakeholders.
• An inquisitive nature, always seeking to understand and improve business processes.
• Strong experience with Jira, Confluence, and diagramming tools for requirements, documentation, and process mapping.
• Experience defining and documenting technical user stories and tasks across the end-to-end ecosystem (UI, BFF, microservices, backend, etc.).
• Ability to quickly adapt to new technologies and skills.
• Retail industry experience would be desirable but not necessary.
• Demonstrated SQL proficiency for data analysis and reporting. (nice to have)

Perks and benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
• Great career opportunities across the broader Wesfarmers Group.
• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
• Free onsite parking when you’re required to come into the office.
• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Kmart & Target on eligible products.
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• Reflection room, space for prayer, meditation, or time for yourself.
• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

Kmart Group Employees who wish to be considered for this role, must be enrolled in the MySkills Program and have completed the self-assessment.

#LI-Hybrid