Senior P&C Advisor Tier 2

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. 

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

The People & Capability Advisory team provides expert Employee Relations advice and case management support across Kmart and Target, partnering with leaders in stores, distribution centres, fulfilment centres, and support offices across Australia and New Zealand. Supporting a workforce of more than 50,000 team members, the team plays a critical role in helping leaders navigate some of the most complex and sensitive people matters across the Group. 

As a Senior P&C Advisor within our Tier 2 Advisory team, you'll provide specialist Employee Relations advice and support across Kmart and Target. Partnering with leaders across Australia and New Zealand, you'll help navigate complex workplace matters while balancing people, risk, compliance and commercial outcomes.

Acting as a trusted Employee Relations specialist and key escalation point for complex workplace matters, you'll provide expert guidance on performance, conduct, grievances, workplace risk and compliance obligations. You'll support leaders to navigate some of the organisation's most sensitive and high-impact people issues, helping them make informed decisions and achieve fair, practical and commercially sound outcomes. Working closely with People & Capability Business Partners, Legal teams and senior stakeholders, you'll support and, at times, lead workplace investigations, while influencing decisions across one of Australia's largest employers.

What you’ll be doing:

• Managing complex employee relations matters from assessment through to resolution, including performance, conduct, serious misconduct, and workplace investigations.
• Providing expert advice and coaching to leaders on people-related risks, policies, procedures, and employment obligations.
• Managing high-volume case work across diverse stakeholder groups, balancing competing priorities while maintaining quality and consistency.
• Preparing documentation, recommendations, and supporting materials associated with formal employment processes.
• Supporting employment-related claims, Fair Work matters and other external proceedings, including the preparation of responses, submissions and supporting evidence.
• Partnering closely with P&C Business Partners, Legal, and business leaders to achieve practical and commercially sound outcomes.
• Acting as an escalation point for complex employee relations matters and supporting leaders to manage high-risk, business-critical and sensitive people issues.
• Coaching and mentoring Advisors within the broader P&C Advisory team.
• Building leader capability through coaching, education, and targeted uplift initiatives, equipping leaders to confidently manage people matters and make informed decisions.
• Identifying employee relations trends, emerging risks, and capability gaps, and partnering with stakeholders to develop and implement proactive solutions that strengthen leadership capability and improve people outcomes.

To be successful in the role you’ll have: 

• Strong Employee Relations or Workplace Relations expertise, or significant experience operating as an HR Generalist or HR Business Partner within a large and complex organisation, with exposure to complex workplace matters.
• Proven experience managing complex workplace matters, including conduct, performance, investigations, grievances, and other sensitive people issues.
• The ability to effectively manage competing priorities and navigate multiple matters simultaneously in a fast-paced environment.
• Strong judgement, stakeholder management, and communication skills, with the ability to influence outcomes and provide pragmatic, risk-based advice.
• Demonstrated ability to coach, influence and build capability across a broad range of leaders and stakeholders.

Experience supporting complex employment litigation matters and workplace claims will be highly regarded, but not essential.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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