Senior Learning Systems Specialist

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for a Senior Learning Systems Specialist to step into a pivotal role supporting Kmart Group’s learning technology ecosystem across Kmart and Target brands. As the senior technical lead and 2IC within the Learning Systems team, you’ll play a key role in ensuring our learning platforms are stable, compliant, well‑governed, and continuously improving for team members and contractors.

If you’re passionate about learning technology, governance, and complex system environments and love making things work better, this is the role for you.

What you’ll be doing

As a  Senior Learning Systems Specialist working for Kmart Group you will:          

• Lead technical governance across LMS configurations, system standards, naming conventions, rulesets, and quality controls.
• Perform complex configuration changes, troubleshoot issues with IT and vendors, and act as the senior escalation point for technical challenges.
• Oversee data integrity, conduct audits, and ensure integrations and audience structures operate accurately and reliably.
• Support content developers and instructional designers with course setup, structure, navigation, and multimedia integration.
• Manage release cycles including UAT, regression testing, deployment coordination, and post‑release validation.
• Provide advanced technical support to users and act as the subject matter expert for all learning systems matters.
• Oversee BAU workload, triage escalations, and operate as day‑to‑day 2IC when the Manager is unavailable.
• Develop reporting solutions, analyse learning data, and provide insights that support compliance and decision‑making.
   

To be successful in this role you’ll have:

• Advanced LMS configuration expertise across program structures, certifications, rules, permissions, automation and audience structures.
• Strong experience in system governance, quality gates, change control, and risk management.
• Proven experience managing release cycles, upgrades, migrations, hotfixes, and UAT processes.
• Previous experience implementing or supporting AI‑enabled features within LMS platforms (e.g., recommendations, adaptive pathways, AI‑driven analytics).
• A passion for emerging learning technologies, with the ability to assess, pilot and safely integrate AI‑powered tools that enhance efficiency and learner experience.
• Solid understanding of integrations, APIs, and HR data flows in complex environments.
• Demonstrated project management capabilities, including scoping, planning and delivering learning system projects.
• Experience working in high‑volume, multi‑stakeholder environments with competing priorities and tight timeframes.
• Strong documentation skills with the ability to create system guides, process documentation and user tools.
• Collaborative mindset with the ability to work effectively with IT, Safety, Audit, Operations and other business units.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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