Senior Customs Broker

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

We’re excited to share that our team will be moving to our new Chadstone office in early 2026!
This will be a space that brings us together — inspiring creativity, collaboration, and connection as we embark on this exciting new chapter.

Join the team

We’re looking for a Senior Customs Broker to support the smooth and compliant flow of products into our business. In this role, you’ll ensure accurate tariff classification, timely AQIS and customs lodgements, and full adherence to regulatory requirements across Australia and New Zealand.

You’ll work closely with our Merchandise teams, DCs and regulatory agencies to keep stock moving, reduce delays and maintain a high standard of compliance. You’ll also play a key role in coaching junior team members, solving complex import challenges and supporting a collaborative, efficient customs function.

What you’ll be doing

• Verifying and identifying products against the Customs Tariff and applying accurate classification.
• Preparing and lodging customs declarations, AQIS/AEP entries and supporting documentation.
• Ensuring all declared data is accurate, complete and compliant with ABF, DAFF and related regulations.
• Identifying tariff concessions and applying tariff and valuation advice where appropriate.
• Managing biosecurity queries, holds, inspections and treatments to achieve timely clearance.
• Providing expert advice to Merchandise and other stakeholders on import processes and required documentation.
• Educating teams on customs, quarantine and compliance requirements by product category.
• Acting as an escalation point for problem entries and resolving issues quickly to minimise operational impact.
• Supporting continuous improvement, quality checks and best-practice customs processes.
• Coaching junior customs staff and supporting the Customs Manager to build a strong team culture.

To be successful in this role you’ll have:

You’re a detail-focused, compliance-driven customs professional with excellent judgement and strong analytical skills. You bring deep experience in classification, AQIS/DAFF processes and complex entries — and you’re confident working under pressure to meet deadlines.

You’ll also bring:

• A current Customs Broker Licence and DAFF accreditation.
• 5–7 years’ experience in customs broking, including working with ABF, AQIS/DAFF and other regulatory bodies.
• Proven ability to deliver accurate, on-time customs and quarantine entries (including high-volume peak periods).
• Strong communication and stakeholder skills, with the ability to influence and educate others.
• Strong system capability (Expedient, Integrated Cargo System, Microstrategy, Microsoft Office).
• A proactive approach, commitment to continuous improvement and a strong risk and compliance mindset.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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