Regional Facilities Maintenance Manager

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for a Regional Facilities Maintenance Manager to join our Property team. Based in Melbourne, this role is responsible for delivering safe, compliant and high-performing facilities maintenance outcomes across a large, multi-site retail portfolio across our VIC, TAS, WA, SA & NT regions.

Operating at a regional level, this role plays a critical part in keeping our stores running smoothly by balancing reactive and planned maintenance, managing critical incidents, and ensuring asset uptime. You’ll work closely with our outsourced FM partner and a broad range of stakeholders to drive service delivery, influence performance and continuously improve cost, quality and safety outcomes.

This is a hands-on, fast-paced role suited to someone who thrives in live trading environments, enjoys solving complex operational challenges and can confidently lead through influence to deliver consistent results across geographically dispersed sites.

What you’ll be doing
      

• Own the regional delivery of planned and reactive maintenance programs across the store network
• Triage, prioritise and manage critical incidents to ensure safe, timely resolution and minimal trading disruption
• Oversee work order pipelines, backlog and completion performance through CMMS systems
• Provide operational direction to outsourced FM partners and contractors, driving performance against KPIs and SLAs
• Conduct site inspections to verify quality and compliance of completed works
• Manage contractor governance including onboarding, compliance, safety standards and performance reviews
• Partner with stakeholders across stores, property and support functions to communicate priorities, risks and progress
• Manage regional maintenance OPEX budgets, including forecasting, quote validation and cost control
• Support CAPEX scoping, lifecycle planning and business case development for asset replacement and upgrades
• Ensure statutory compliance programs are delivered and maintained in an audit-ready state
• Lead incident follow-up, risk mitigation and continuous improvement initiatives
• Support governance, reporting and standardisation of maintenance practices across the region
  

To be successful in this role you’ll have:

• 3–5 years’ experience in facilities maintenance or building services across a multi-site environment
• Strong working knowledge of retail building services and critical plant including HVAC, refrigeration, electrical and fire systems
• Proven experience managing outsourced FM providers and contractors through KPIs, SLAs and performance frameworks
• Demonstrated ability to balance reactive maintenance, planned works and compliance in live operational environments
• Experience managing maintenance budgets, including forecasting, cost control and supporting CAPEX activities
• Solid understanding of statutory compliance requirements, safety standards and audit readiness processes
• Strong stakeholder management skills with the ability to influence without direct authority
• Experience using CMMS or work order systems to drive performance insights and outcomes
• A proactive, solutions-focused mindset with strong problem-solving and decision-making capability
• Excellent communication skills with the ability to clearly articulate risks, priorities and progress
  
  

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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