Office Experience Coordinator

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for 2 x Office Experience Coordinators to join our Property team and support the delivery of a seamless, safe and welcoming workplace experience at our new Kmart Group National Office.

In this hands-on, highly visible role, you’ll work closely with the Office Experience Lead and broader Workplace and Property teams to keep our office running smoothly day to day. From facilities coordination and access management to office support and events, you’ll play a key role in creating a positive experience for our team members and visitors.

If you enjoy being on the floor, supporting people, managing details and taking pride in a well-run workplace, this is a great opportunity to make a real impact in an environment that’s fast-paced, collaborative and people-focused.

What you’ll be doing

• Provide day-to-day office experience and operational support across the National Office to ensure a safe, functional and welcoming workplace.
• Coordinate facilities activities including routine and reactive maintenance, daily tenancy checks, and escalation of issues to internal teams or external providers.
• Support access control and security processes, including issuing access cards, managing permissions, and ensuring visitor and contractor compliance.
• Coordinate meeting room and event bookings, including space setup, basic AV support, and liaison with stakeholders.
• Support office and team events, onboarding activities, and general administration tasks to ensure smooth delivery.
• Manage office supplies, mailroom and loading dock processes, and other logistical activities as required.
• Use internal systems to manage requests, track tasks and respond to workplace issues in a timely and professional manner.
• Work collaboratively with Workplace, Property, IT and People teams to support daily operations and continuous improvement across the office experience.

To be successful in this role you’ll have:

• Experience in a facilities, workplace, customer service or operational support role, ideally within a corporate or office-based environment.
• A strong customer service mindset, with a genuine passion for supporting people and creating positive workplace experiences.
• Well-developed communication and interpersonal skills, with confidence engaging with a wide range of stakeholders.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced, highly visible environment.
• A hands-on, proactive approach with strong attention to detail and a focus on safety, compliance and quality.
• Confidence using everyday office systems and tools, including Microsoft Office, calendars and internal request platforms.
• The ability to work both independently and as part of a collaborative team.
• A calm, professional attitude when managing issues, change or peak periods of demand.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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