Internal Digital Communications Specialist

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for an Internal Digital Communications Specialist to join our Corporate Affairs team and support internal communications across the Kmart Group.

This role focuses on helping teams - especially our store teams - stay informed, connected and clear on what’s happening across the business. You’ll work with stakeholders across Store Operations and Corporate Affairs to deliver digital communications that are practical, engaging and easy to understand.

If you enjoy creating content, working across different teams and using digital channels to make a real difference to how information lands with frontline audiences, this could be a great next step.

What you’ll be doing  

• Create engaging written, visual and video communications for internal audiences, including stores, across email, intranet and internal engagement platforms such as Workvivo.
• Translate complex business information into clear, practical and easy‑to‑understand digital content for frontline teams.
• Plan and deliver digital communication campaigns and initiatives aligned to business objectives, including people, process and strategic projects.
• Support the planning, production and delivery of internal digital showcases and Town Halls, including ownership of production and post‑production activity.
• Manage and maintain digital communication channels, including Workvivo spaces, user access, content governance and reporting.
• Use analytics and engagement data to measure reach and effectiveness, and identify opportunities for continuous improvement.
• Partner with stakeholders across Store Operations, Corporate Affairs, People & Capability and other teams to deliver timely, high‑quality communications.
• Contribute to the ongoing evolution of internal digital communications by testing new tools, formats and approaches.

To be successful in this role you’ll have:

• Experience delivering internal or digital communications within a large, fast‑paced or frontline‑focused environment.
• Strong written communication and copywriting skills, with the ability to turn complex information into engaging, people‑first messaging.
• Demonstrated experience creating and delivering digital content, including written communications, visuals and video.
• Confidence using digital platforms and engagement tools, with an interest in analytics and measuring communication effectiveness.
• Proven ability to manage multiple priorities, plan content across channels and meet deadlines in a dynamic environment.
• Strong stakeholder management skills, with the ability to build positive working relationships across different teams and levels.
• A curious, creative and improvement‑focused mindset, with a willingness to test, learn and adapt.
• A collaborative approach and genuine passion for keeping teams informed, connected and engaged.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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