Fulfilment Operations Analyst

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

As our supply chain and digital capabilities continue to evolve, we're looking for an Fulfilment Optimisation Analyst to help unlock the full potential of our Order Management & Fulfilment Platform Manhattan Active Omni).

This is an exciting opportunity to join our Supply Chain team and play a key role in driving data-led decision making, automation and continuous improvement across our fulfilment network. Working closely with operational, technology and business stakeholders, you'll help shape how we use analytics and emerging technologies to improve customer outcomes and operational performance.

What you’ll be doing

As a Fulfilment Optimisation Analyst, you'll leverage data, analytics and AI-enabled insights to identify opportunities that improve the performance of Kmart's fulfilment network.

Key responsibilities include:

• Analysing fulfilment and network performance data to identify optimisation opportunities and emerging trends.
• Developing automated reporting, analytical workflows and decision-support tools that reduce manual effort and improve efficiency.
• Identifying opportunities to reduce cancellations, order splits, mis-routes, service level breaches and fulfilment costs.
• Translating complex data and insights into clear, actionable recommendations for operational and system improvements.
• Partnering with Supply Chain, Technology, Online and Operations teams to influence decisions and drive optimisation initiatives.
• Supporting continuous improvement through experimentation, innovation and the adoption of advanced analytics and automation techniques.
  
  

To be successful in this role you’ll have:

• Experience with Manhattan Active Omni (or like platform) (expand this to say technical and operational) (Must have for this role, desirable for Analyst)
• Background in Operations, Product or Technology within a retail or supply chain environment
• Experience in an analytics, supply chain, fulfilment or operational improvement role.
• Relevant qualifications in Business, Supply Chain, Analytics or a related discipline will be highly regarded.
• Strong analytical skills with experience using SQL, Power BI or similar data visualisation and reporting tools.
• Experience supporting business decisions through data-driven insights and performance reporting.
• Exposure to online fulfilment, logistics, retail operations or omnichannel environments.
• A passion for process improvement, automation and using technology to solve complex business challenges.
• Strong stakeholder management, communication and relationship-building skills, with the ability to translate technical concepts into meaningful business outcomes.
• A proactive mindset, commercial acumen and a drive to continuously improve ways of working.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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