Benefits Coordinator

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We're looking for a Benefits Coordinator to join our People & Capability team and help deliver a meaningful and rewarding experience for team members across Kmart and Target.

In this role, you'll play a key part in supporting and enhancing our benefits programs, ensuring team members can access the perks and recognition that make Kmart Group a great place to work. Working closely with internal stakeholders and external partners, you'll help drive engagement, support service recognition programs, and ensure our benefits offering remains relevant, competitive and valued by teams across the business.

What you’ll be doing

• Manage the administration of team member benefits programs across Kmart and Target.
• Maintain and enhance the Brighter Benefits offering, ensuring content, promotions and communications remain current and engaging.
• Coordinate the service recognition program, including milestone certificates, awards, gifts and team member recognition initiatives.
• Support the administration of the team member discount card program, including processing requests and resolving queries.
• Manage day-to-day fleet administration activities, including vendor relationships, payroll deductions, reconciliations and data validation.
• Maintain strong relationships with external benefits providers and key internal stakeholders across stores, distribution centres and national office.
• Respond to employee and stakeholder enquiries through Benefits inboxes, ensuring a high level of customer service.
• Process invoices and support administrative activities for the Remuneration & Benefits team.
• Provide market insights and recommendations to help ensure the benefits offering remains competitive and aligned to team member needs.
• Maintain accurate records and reporting to support compliance, governance and business requirements.
  
  

 To be successful in this role you’ll have:

• Experience in Human Resources, rewards, benefits administration or a similar administrative role.
• Confidence working with Microsoft Office applications, including basic to intermediate Excel skills, as well as Word and PowerPoint
• Good stakeholder management skills with the ability to build effective relationships across a diverse workforce.
• Excellent organisational skills and the ability to manage multiple priorities and deadlines simultaneously.
• High attention to detail and a commitment to delivering accurate, high-quality work.
• Experience using SuccessFactors or another HRIS platform would be highly regarded.
• Strong written and verbal communication skills, with the ability to explain benefits-related information clearly to different audiences.
• A proactive mindset with a focus on continuous improvement and delivering great service outcomes.
• The ability to work collaboratively while taking ownership and accountability for your area of responsibility.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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