Title: Business Analyst Lead
Description:
Brighter futures start here
At KAS services you’ll be joining a diverse team who come together to collaborate globally around tech. We are an innovation hub which power and support our retail brands. You’ll feel the impacts of the work you’ll do for our millions of customers and team members every day. Our brands are focused on being customer-led, digitally enabled retailers, providing you with challenging and rewarding work that you will be proud of.
Join our team, choose your own path and work on projects that excite you.
Position : Business Analyst Lead
Location: Shanghai
| Team Member Minimum Requirements | |||
| Required Qualification Level: | Bachelor Degree (Undergrad) | Qualification Field: | Business administration, Computer Science |
| Preferred Qualification Level: | Bachelor Degree (Undergrad) | Qualification Field: | Business administration, Computer Science |
| Level of role: | Line Manager / Professional | Years of Experience required for role: | 7-10 years |
| Technical Skills required: | |||
| - Process modeling and analysis - Requirement analysis - Requirement management/collaboration tools (Jira, Confluence etc.) |
An experienced practitioner of Agile methodologies | ||
| - Experience with software development projects. - Database knowledge and query skills |
Team management | ||
| Traits / Abilities: | |||
| Strong communications, interpersonal, analytical, problem-solving, team mamnagement and presenting skills | Critical and analytical thinking | ||
| Good proficiency in English, both written and verbal | - Comfortable with ambiguity - Fast learner, able to work independently with little guidance |
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| Work Experience | |||
| Team management | Project management | ||
| Software development | Communication in a global setup | ||
| Retail industry work experience a plus | Experience with trading and sourcing a plus | ||
| Wireframing | Data analytics experience a plus | ||
| Position Scope | |||
| Area of Accountability | Key Responsibilities & Deliverables | Performance Measures & Targets | |
| Business requirement elicitation | - Engage internal and external stakeholders (e.g., product owners, business subject matter experts, suppliers etc.) to gather, understand and document business requirements; - Analyse requirements and use flow charts to illustrate as-is and to-be processes; - Translate functional and non-functional requirements into epics, features and user stories and seek alignment with business stakeholders; |
Well-crafted business requirement documents | |
| Requirement analysis and solutioning | - Build wireframes/mock-ups if necessary to help teams (business and engineering) to understand and align on requirement and solutions; - Day-to-day interactions with product owner and engineering team on requirement understanding and prioritisation; - Work with architects and engineering teams to develop technical solutions for identified problems; |
Well represented processes and solutions | |
| Agile project management contribution and facilitation | - Play a contributing role to run projects in an agile manner; - Facilitate ceremonies such as sprint planning, daily stand-ups, sprint review, backlog grooming, sprint retrospective with development teams and business stakeholders; |
Projects running in high agile maturity | |
| Solution presentation and Business Cases | - Present identified problems and proposed solutions to stakeholders in a professional and convincing fashion; - When required, contribute to the authorship of Business Cases for new initiatives; |
Business approvals or endorsements for initiatives | |
| System deployment and business as usual support | - Train internal and external users to use deployed solutions or systems; - Facilitate the business acceptance testing activities before system deployment to production; - Support internal and external users on requests, changes, incidents, and queries etc. in the business-as-usual stage post system deployment; |
Successfully deployed systems and well-supported business users | |
| Team management | - Coach team members to support their growth and development and help to build a highly effective team; - Lead a team of 3-4 people, allocating resources, solving problems, addressing conflicts etc. - Build a cohesive team culture, establishing effective working models in the delivery team |
Improved team effectiveness and efficiency | |
| Capabilities | |||
| Capability | Behaviour | ||
| Openness | Follows convictions in the face of adversity. Takes on the unknown. Raises difficult issues to ensure that they are addressed. Offers ideas or opinions without fear of criticism or professional risk. | ||
| Collaborates | Shares information with others so there are no surprises. Involves others as appropriate to accomplish individual and group goals. Encourages unity rather than “us vs. them” thinking. Welcomes and acknowledges the ideas and input of others. | ||
| Inspiring Communication | Clear, concise, and professional in communication. Listens with interest to what others have to say. Shares information and updates with others as needed. Is clear and thorough in reports, documentation, and other written information. | ||
| Strives for Improvement | Addresses process breakdowns with speed and thoroughness. Uses process analysis methods like metrics and benchmarks. Focuses efforts on both processes and results. Modifies own work activities and methods to eliminate wasted effort and inefficiencies. | ||
| Tech savvy | Chooses the right technologies and tools to improve performance. Uses digital and social media in the right way, recognising the implications of misuse. Identifies and adopts new technologies, technical skills, and capabilities that can benefit performance. Uses technologies to stay on the cutting edge of best practices. | ||
A place you can belong
We celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.